Teamwork. That's Gateway Center employees are all about. When a person is hired at Gateway Center, that person becomes part of our hard working team of professionals. We strive to provide a high level of customer service to EVERYONE that enters our building every day.
Below, our Mission Statement and Customer Service Standard Goals explain what we are all about...
Our mission is to generate economic opportunities for the Collinsville area by providing superior value, personalized customer service and exceptional facilities for all types of meetings and events.
CUSTOMER SERVICE STANDARD GOALS:
Thank the guest
Offer your name, get their name, and use it
Know your job; be ready and willing to work
Treat all guests as you would like to be treated
Give guests your full, complete, individual attention
Listen carefully to all guests so that you can understand their concern and problem
Wow every guest and do something different or extraordinary to set Gateway apart
If this sounds like a place you might like to work, then please check out our current job openings here.