Teamwork. That's Gateway Center employees are all about. When a person is hired at Gateway Center, that person becomes part of our hard working team of professionals. We strive to provide a high level of customer service to EVERYONE that enters our building every day.
Below, our Mission Statement and Customer Service Standard Goals explain what we are all about...
Our mission is to generate economic opportunities for the Collinsville area by providing superior value, personalized customer service and exceptional facilities for all types of meetings and events.
CUSTOMER SERVICE STANDARD GOALS:
SmileTeamworkThank the guestDress professionallyOffer your name, get their name, and use itKnow your job; be ready and willing to workTreat all guests as you would like to be treatedGive guests your full, complete, individual attentionListen carefully to all guests so that you can understand their concern and problemWow every guest and do something different or extraordinary to set Gateway apart
If this sounds like a place you might like to work, then please check out our current job openings here.