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Q: How do I get to the Gateway Convention Center?
A: Click here for Directions
Q: Is there a fee to park?
A: No. All parking is complimentary at Gateway Convention Center.
Q: Where should I go when I arrive at Gateway Convention Center?
A: Vendors can easily move in and out of our building through one of our four Exterior Docks located at the rear (west) of the building. If you have any questions, do not hesitate to ask any member of the Gateway Convention Center. We are happy to assist our vendors!
Q: How can exhibitors order equipment and/or power?
A: Exhibitors can request power and/or equipment for their booth by filling out the Gateway Convention Center Exhibit Work Order Form.
Q: Is there a fee for wireless internet?
A: No! Our wireless internet is 1 Gig, fiber, and it is free!
Q: Is there somewhere inside the building that I can buy food and beverages?
A: Depends on the event activity. Concessions' hours of operation and items for sale are at the Center Management's discretion and varies depending on the traffic in the building each day. We have beverage vending machines inside the building.
Q: Does Gateway Convention Center offer in-house audio-visual, lighting, and sound?
A: Yes. Gateway Convention Center has an in-house production team that can provide audiovisual equipment, lighting, sound, rigging, stage design, and more! Clients are also permitted to bring in audio-visual equipment without penalty.
Q: Can I get copies somewhere on-site?
A: Yes. If you need to make copies, send a fax, make a call, or if you need various supplies, please come to the Front Administration Office located in the front of the building. We are happy to help you. Please note some fees may apply.
Q: What is the retail sales tax rate in Collinsville, IL?
A: 8.35%
Q: Does Gateway Convention Center have any decoration rules?
A: Gateway Convention Center does not allow open flame, glitter, balloons, or confetti.
Q: How can I find out more information about the show that I want to participate in as a vendor?
A: Please check our Calendar of Events Page for event dates, timing, and admission fees.
Q: Does Gateway Convention Center sponsor/produce events?
A: The Center owns and produces the Let's Go Fishing Show, the Gateway Wedding Show, the Harvest & Handmade Craft Market, and the Winter Market. All of the other events held at Gateway Convention Center are owned and produced by Gateway's clients, which can be businesses, show promoters, non-profit organizations, etc. The Center's clients rent Gateway's space, services, and equipment.
Have a question? Call us at 800-289-2388 for an answer!
